Directorates

Standardization and Service Delivery Working Group

Directorate Director

Mesay Tefera

image description

Directorate Director's Message

It leads the work of monitoring and supporting service delivery, identifying, implementing and expanding best practices, exchanging experiences, improving service delivery in the institution, providing advisory and support services, standardizing and evaluating service delivery activities, and implementing Kaizen implementation management at all levels of the organization.

Service under the directorate::

Nothing was found.